Privacy Policy

The company does not store credit card details. The information that is received during while submitting the booking is confidential and is not shared with any third-party company. Customers’ privacy is our main concern and the company commits to using all details according to the legal provisions set up within the Data Protection Act 1998.
The company’s overarching policy is to process personal data lawfully and fairly. Smart Transfers has opted to adhere to the strictest data protection and privacy rules in effect in the United Kingdom.
Under these rules, clients have certain personal data rights:
• The right to be informed about the use of their personal data;
• The right to object to the use of their personal data;
• The right to have their personal data modified or restored if it is inaccurate or incomplete;
• The right to request deletion or removal of their personal data where there is no
compelling reason for its continued processing;
• The right to restrict processing of their personal data in circumstances where the
individual objects to its use;
• The right to obtain, move, copy or reuse their personal data for their own purposes; and
• The right to be notified of automated decision-making or profiling that involves their
personal data.
The company does not store any data for children younger than 13 years old in accordance with the Children’s Online Privacy Protection Act, COPPA, effective April 21, 2000.

Cookie Policy

A. SUMMARY
This cookie policy explains what cookies are and how Smart Transfers uses them on our website. We encourage you to read the policy in full so that you can understand what information we collect using cookies and how that information is used.
By using our site, you are agreeing that we can use cookies in accordance with this policy. You can usually change the settings of your browser to modify the permissions you give to us and third parties for the storing of and gaining access to cookies on your device.

B. WHAT ARE COOKIES?
Cookies are text files containing small amounts of information, which are downloaded to your browsing device (such as a computer, tablet, or smartphone) when you visit a website. Cookies can be recognized by the website that downloaded them, or other websites that use the same cookies. This helps websites know if the browsing device has visited them before.

C. WHAT ARE COOKIES USED FOR?
Cookies do lots of different jobs, like helping us understand how our website is being used, letting you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

D. WHAT TYPES OF COOKIES DO WE USE?
Strictly Necessary Cookies – These cookies are essential to make our site work. They enable you to move around the site and use its features. Without these cookies, services that are necessary for you to be able to use our site, such as accessing secure areas, cannot be provided.

Analytics Cookies- These cookies collect information about how people are using our site, including which pages are visited the most often, how people are moving from one link to another, and if visitors get error messages from certain pages. All information these cookies collect is grouped together with information from other people’s use of our site on an anonymous basis. Overall, these cookies provide us with analytical information about how our site is performing and how we can improve it.

Functionality Cookies- These cookies allow us to remember choices you make and tailor our site to provide enhanced features and content to you. For example, these cookies can be used to remember your user name, language choice or country selection, changes you’ve made to text size or font, and other parts of pages that you can customize.

E. HOW TO MANAGE COOKIES FROM THIS SITE
If a cookie is necessary to enable the performance of this site or is required to perform a service or communication requested by you then consent is not needed for us to continue to use these mechanisms necessary to provide aspects of this site’s functionality. As to other types of cookies, you can withdraw or modify your consent to the placement of such cookies. If you want to withdraw or modify your consent, you can usually use the browser that you are viewing this site through to define the conditions of storing or gaining access to cookies and in particular to enable, disable, or delete cookies. To do this, follow the instructions provided by your browser. Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the site, and other parts of the site may also not work properly.
The use of cookies allows us to enhance the browsing experience of our customers by creating a user-friendly website with easy features.

Payments’ Policy

The client has the options to pay either by cash or by credit or debit card. The cash payments are made on the day of the journey, directly to the driver. The clients can request a receipt by sending an email to office@smart-transfers.co.uk. Our team will aim to get back to within one business day.